IMO, "move fast and break things" grew out of the combination of lightning fast computing times and poor salesmanship:
You have only a couple of paths to reaching your revenue goal.
- Get a few people to spend big money on your goods and services
- Get lots of people to spend a little money on your goods and services
Walmart offers lots of stuff at a low price, and they don't have to worry about treating every customer well because the pool of prospective customers is so vast. For every disgruntled shopper, there are 10 or 20 who are willing to put up with Walmart's lack of service in order to get out of the store quickly, thinking they've paid relatively little.
Weirdly - or maybe not so weirdly - the instant gratification of low price is what makes it all so expensive in the long term, because of considerations other than just the money we spend in the store.
Anyway - thinking - how is it done, and what is it good for?
What we're losing is the ability to sit with your problem long enough for your own answer to show up.
It's important to remember
that it's very difficult
to make someone
understand something
when their paycheck depends
on them not understanding it.


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