To Supermarkets And Big Retail Stores Using Self-Checkouts:
I see the direction you’re heading - moving toward almost exclusively self-checkout lanes.
Just yesterday, I visited one of your stores. After loading my cart, unloading it to scan each item, bagging it all, and loading it back into the cart, I was stopped at the exit by an employee checking receipts.
If I'm doing everything but restocking the shelves for you, and then paying for the privilege of patronizing your fine establishment - I'm not going to shirk my duties by palming that last part off onto somebody else. So I just smiled big and said, "Nothing to worry about - I checked my receipt and it's AOK. See ya."